Growing a business requires analytical thinking, determined organizations, and detailed record-keeping.
One runs the business, should have all the small details about their business to make a good decision in terms of growing the company and identify the financial opportunities such as cost-cutting & top performing sources whether it is a salesperson or product that is being sold in large quantities.
Knowing every small detail does not make you micromanage. A simple dashboard from CRM, Accounting software, inventory management should be able to show that.
“ A successful business should have a proper implementation in CRM (Customer relationship management), Sales management, Inventory management and accounting.”
Because they are key performance areas that decide whether you lose money or make more revenue.
The problems which are unidentified by business owners
If a business does not have a track record of sales & projection of revenue, it is very hard to keep up with the monthly and quarterly target.
Companies should know each and every progress without conducting day to day meetings to know the progress. Gone are the days, people used excel to keep a record of everything.
The Tedious Sales Process
For instance, you have 20 salespeople in your company. Each and every one of them are generating leads and following them up to close for a successful business deal.
If you want to know the status of each of them, you should call them up and get the details every day. This is micromanagement.
Time Consuming Inventory Management
You have an inventory and you are buying and selling the products. There are more tasks there other than keeping track of the product quantity such as
Knowing the best selling products
Knowing the product movement and expiry of products.
Managing the tax & accounting for all the products.
Tracking and sales attribution of the product.
Tracking product arrival and delivery through courier partners.
Tracking product sales on Amazon, eBay, Etsy, Shopify and from your own ecom stores.
These tasks might look discrete but they all can be done and monitored in a single platform.
Double Glance Accounting
Accounting the key part where the money management happens. From getting the amount of the invoices to filing taxes and reconciling with the bank are the hectic part.
Everything is checked multiple items. This leads to time consumption and month-end overtime working. Even after all this, there is a chance for the error to happen.
There is a need for cross channel syncing to avoid duplicates and accurate attribution of the invoices and expenses.
Syncing with inventory management and generating proper invoices to avoid double jobs.
VAT compliance invoice generation each time to save time.
Automated Invoice reminder with multi-currency support to get the invoice cleared and fill the bank accounts on time.
Automated reconciliation with bank accounts for proper attribution to track the sources and destination of income and expense.
The solution for micromanagement
Zoho One is the solution for all your micromanagement. Zoho one does a bigger part than solving your micromanagement problems.
Zoho one is the platform to run your business properly and keep track of every level in your business.
When you know what is going on in the organization even at the micro-level, you can make better decisions.
Zoho helps you with a set of its software from Zoho One.
When you can do an 8 hours job in 1 hour, it increases productivity, saves cost in terms of working hours.
How Zoho helps to resolve the issue?
Before going into details, let us see what is CRM.
CRM is a tool that helps management to know how many new leads have been logged in, follow up status, lead value, a projection for the month & quarter, revenue loss & profits by each and every employee even without asking them.
Zoho CRM is one of the most popular CRM applications across the globe. Out of all CRM options available out there, Zoho CRM offers the widest range of integration options. Zoho software works for all types of businesses and industries, including the 150,000 companies that use Zoho CRM in 180 countries.
“Over 150,000 businesses representing many sizes and industries use Zoho CRM,” said Dylan Mahood, a Zoho Evangelist. “Because we offer tiered plans, Zoho CRM is flexible enough to be used by a small start-up with just one employee or a large corporation with over 1,000 sales personnel.”
CRM software is one of the fastest-growing markets in the world,
Moreover, CRM is now expected to reach more than $80 billion in revenues by 2025.
For example, Purolite, a global resin manufacturer, started with Zoho CRM and eventually implemented the Zoho One suite, which includes CRM and all of Zoho’s other applications. Purolite has since saved over 800 administrative hours per year by eliminating manual reporting, and its sales team experienced an average productivity increase of 5% to 10% by shortening its sales cycle. As a result, Purolite had a 271% ROI, including direct and indirect benefits, in only four months.
Zoho’s Modular Design Ensures Seamless Integration
Zoho CRM is the backbone of Zoho One, a full-fledged suite of business applications. Zoho One offers many cloud-based functional modules, covering:
Marketing and sales: Helps users recruit new customers through multichannel targeted messaging while helping managers plan and track campaigns ranging from prospecting to sales.
Customer support: Allows businesses to integrate their engagement teams to prospect, acquire, and retain customers. This results in highly tailored experiences.
Finance and accounting: Integrates accounting processes with sales, invoicing, order management, and payment processes. Provides recurring revenue and billing solutions as well as mobile-based expense management.
Human resources: Handles the complete employee life cycle from hiring to retention to separation via one integrated platform. Includes collaboration tools to facilitate better decision-making.
Business analytics: A platform for business intelligence and decision support using human and machine analytics. You can deploy visual tools in custom dashboards to integrate analytical data across your business.
Productivity and collaboration: Coordination tools allowing users to share presentations and documents, communicate via email or chat, and host online meetings.
Application development: Supports low-code development of custom mobile and web applications to meet unique requirements. Helps to reduce IT turnaround time and backlog.
Let us look at other notable features of Zoho CRM that sets it apart from the competition:
Customer Personalization – Each customer has different preference and buying habits. So, they want to be treated like an individual which will be easier if you use Zoho.
Identify Top customers – Allocate your resources in a better way to make sure that your top customers are getting the attention they deserve, which will lead to higher customer retention.
Discover Upselling opportunities – Tickets, products, and returns will speak volumes about the customer buying trends. Hence, using Zoho you will be able to strategize your upselling campaigns effectively.
Reduce exit rate – Zoho will tell you about the purchasing details and leads getting bounced. Analyze the data and set up campaigns to bring them back to reduce the rate at which they are leaving your page.
Set up Better marketing Campaigns – When you know your customers, their choices, you know who to target and how. Leads can also be nurtured in a better way for more conversions.
In order to understand how business can adapt to the Cloud ERP, we have talked with One of the Zoho & Odoo Premium partners in the UAE.
Here is the short interview with one of the key representatives.
What Elitbuzz does to help businesses implement Zoho solutions to help increase revenue?
Elitbuzz Technologies DMCC (Elitbuzz) is a leading global information technology, consulting, and business process services company. Elitbuzz Technologies is a Premium Zoho Partner that has helped over 300+ companies from UAE, Saudi Arabia, Qatar, Oman and other western countries to adapt their business to Zoho & Odoo ERP for the past 10 years.
Why do business needs help from Elitbuzz for Zoho Implementation?
Tools without training are similar to owning a car without knowing how to drive. Learning and using all these Zoho tools can be time-consuming and tedious.
But, Elitbuzz makes it easy for you by eliminating the deployment and learning process. Elitbuzz Experts will take care of the deployment and provide the necessary training to master the tools to increase productivity.
There are three phases we go through to implement Zoho for a specific business.
Business Analysis – We hear your requirements and analyze your business. We suggest the required deployment of tools and custom development requirements.
Implementation We implement your requirements and set up the tools for your business.
Training – We provide the necessary training to handle the tools effectively.
There are many companies we have worked with from small businesses to corporate companies. No matter how big the company is, Zoho can be adapted at any stage because of the migration features provided by Zoho.
You can make an inquiry for Zoho implementation