The reports of the UN’s e-government survey, E-Government Development Index (EGDI) of 2020 was announced on July 10. The UAE tops any of the lists not only in the Asian region but also globally.
The report says that the UAE has been ranked first in the GCC, Arab, Western Asia, and 8th globally in the UN’s 2020 Online Services Index.
The survey, which compared the smart services in 193 counties from all over the world, supports countries’ efforts to provide effective, accountable, and inclusive digital services to all and to bridge the digital divide and leave no one behind.
It also addressed government programmes around the world in engaging the customers in developing services, policies and programmes that benefit everyone.
The Emirates’ ranks in various indexes are:
- Online Services Index: First (Western Asia), 4th (Asia), and 8th globally.
- E-participation Index: 16th
- Telecommunication Infrastructure Index: 7th
- E-Smart Services Index: 4th (Asia) shared with Japan and China
- Overall rank globally: 21st
According to this ranking, the UAE confirms its leadership at the Arab level in the most key indicators related to digital transformation, which mirrors its global position and its leadership in the principles of the future government based on adopting advanced technologies and in the forefront of which are information and telecommunication technologies.
The country improved one place in the EPI as it was in the 17th position in the previous session of 2018. In its current session, the survey focused on the role of countries in serving the UN Sustainable Development Goals under the slogan “No One Left Behind”.
The UAE was ranked 21st in the overall rank globally, knowing that it is a composite index that consists of sub-indexes, which are smart services, human capital, and the Telecommunication Infrastructure and information technology sector, in addition to the E-participation index that falls within the smart services.